BOSTON — Travel woes continued at Logan Airport in Boston and across the globe on Saturday as airlines rushed to get all their systems back online after long disruptions following a widespread technology outage.
Carriers at Logan canceled or delayed hundreds of flights on Friday after cybersecurity firm CrowdStrike deployed a faulty update to computers running Microsoft Windows.
The company says the problem occurred when it deployed a faulty update to computers running Microsoft Windows, noting that the issue behind the outage was not a security incident or cyberattack.
Upon arrival at Logan, Saturday travelers were disheartened to see blocks of red showing canceled flights and orange blocks reading delayed on flight boards. As of 10:30 a.m., there were 107 delays and 45 cancellations in Boston, according to FlightAware.
“I’m trying to fly to my dad’s 96th birthday and my flight this morning was canceled I was supposed to fly to Ft. Lauderdale so they rebooked to West Palm Beach and I got here to the airport, it was canceled they didn’t tell me I had no notification nothing,” said Charlotte Yeh, of Boston.
Some passengers got teary eyes while others were frustrated and angry as they learned Saturday trips were still being affected.
“We’ve had this trip booked to Las Vegas for some time now,” said Marc Forbes, of Attleborough, “Straight up cancellation with the next possible flight being Monday at 6 p.m. and we were only going to be in Las Vegas for four nights so that trip is going to have to be rebooked.”
A spokesperson with Massachusetts Port Authority said there are still some residual cancellations and delays as airlines recover from the outage, adding things are certainly better than Friday.
Carol Edwards stood in the Delta terminal Saturday shaking her head in disagreement.
“We were supposed to get out yesterday, flight was canceled,” said Edwards.
She said her flight on Saturday morning was also canceled and the next available flight isn’t until Monday.
“We have a lot of plans you know visit family, eat, see friends, party you know everything so there’s nothing we can do,” she said.
Massport suggests travelers check their flight status before heading to the airport.
Globally, many airline carriers canceled thousands of flights on Friday and now have many of their planes and crews in the wrong place, while airports faced continued problems with checking in and security.
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