Boston Public Library experiencing systemwide technical outage due to cybersecurity attack

BOSTON — The Boston Public Library is experiencing a systemwide technical outage due to a cybersecurity attack that started on Wednesday morning and has continued into Friday afternoon.

Due to the attack, all public computers, printing services, and online resources were paused and are still down. All systems affected by the cybersecurity attack were taken offline immediately.

At the moment, there is currently no evidence that sensitive employee or patron data has been disclosed.

The Boston Public Library confirmed to Boston 25 News it is working closely with the Mayor’s Department of Innovation and Technology and law enforcement officials to address the cybersecurity attack. The Library’s IT department is working on restoring all technology services. But as of right now, all locations will remain open, patrons will still be able to check out books, and some online services remain operational.

“We apologize for any inconvenience this outage may have caused patrons,” said Kurt Mansperger, Chief Technology Officer of the BPL. “Thank you for your patience as our team and law enforcement officials work to restore our digital services and protect the library from future attacks.”

This is an ongoing situation, and the library will update patrons and staff about services and impacts on its website. If anyone has any questions regarding the ongoing incident, they can call the Boston Public Library at (617) 536-5400.

This is a developing story. Check back for updates as more information becomes available.

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