BOSTON — American Airlines and JetBlue experienced a systemwide outage Friday morning.
At least four American Airlines flights out of Boston Logan Airport were delayed - including one about three hours. Four JetBlue flights were also delayed.
Multiple airline carriers impacted by technical issue with Sabre (ticketing system), per airlines and Sabre spokesperson. Was resolved before 6am. Here’s a look at earlier lines (from a distance) @boston25 pic.twitter.com/oN7gPaUEXt
— Evan White (@EvanWhiteIII) May 21, 2021
American Airlines told Boston 25 News “Earlier today, Sabre had a technical issue that impacted multiple carriers, including American. This technical issue has been resolved. We apologize to our customers for the inconvenience.”
JFK Airport in New York tweeted the issues were also impacting JetBlue flights.
Sabre told Boston 25 News, “We confirm there has been an outage of the Sabre system, impacting several customers. However, the issue is now fully resolved, and we will take all necessary measures to prevent a recurrence.”
The check In System for American Airlines and JetBlue are experiencing system wide issues. Please allow extra time for your travel plans
— Kennedy Airport. Wear a Face Covering. (@JFKairport) May 21, 2021
This is a developing story. Check back for updates as more information becomes available.
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