Columbia Gas still working on gas line; service to most customers restored

FRANKLIN, Mass. — Update, June 12, 6:45 a.m. - Columbia Gas said all but two customers had gas service restored as of midnight, and crews will continue to work on the gas line without interrupting service, according to a tweet.

The company said in an emailed statement early Wednesday, "The situation remains safe." Residents in Franklin with questions or concerns can call Columbia Gas at (508) 580-0100 ext. 1220.

Original story

Columbia Gas responded to Franklin to shut off gas service to some neighborhoods as a result of a construction incident, police said.

Gas crews were on scene in the area of Scholfield Drive and Richard Lane, police said in a tweet around 3:30 p.m. Tuesday.

"Due to a problem encountered during construction by Columbia Gas, gas service to these areas will be shut down for the evening," police said. "Crews are working around the clock to restore service."

Neighbors told Boston 25 News the smell of gas lingered all day in their neighborhood.

Crews will be going door-to-door with a "Franklin police officer, representative from Columbia Gas, and a locksmith as they need to enter each residence because they need to shut down service at the meter," police said.

"If service is restored sooner, we will advise," police said.

Some neighbors say they were told the gas line would be fixed by midnight, while some say they heard it could take 24 hours.

Columbia Gas sent Boston 25 News the following statement Tuesday night:

"Columbia Gas crews in Franklin are expected to work through the night to make repairs and restore service to 32 homes at Scholfield Drive and Richard Lane. The outage occurred during a leak repair. We will provide an update when service is restored."

Cox Media Group